Hot-line

Beeline Armenia CEO`s appeal

Dear friends,

Currently, coronavirus (COVID-19) is having a really grave impact on our lives. Thousands of people aren`t going to their workplaces, the children are not going to schools and nurseries, public and cultural events are being canceled.
Our social life is changing and what is the hardest to cope with is that we are all missing the private communication and personal meetings that we all were so much used to.

Read more.

Beeline Armenia COVID-19

 

 

Beeline's activity

Taking into consideration the current situation, Beeline taking care of its clients and employees took a number of actions:
- Calls to RA Ministry of Health Hot line are free now (8003, 010550601or 060838300),
- Payments of postpaid clients were postponed,
- Special terms for the company's services were developed,
- Customer service is provided remotely and via online channels

ԱՆ թեժ գիծ

Free access to GOV websites

Subscribers of Beeline mobile communication services now can enter a number of government sites without Internet tariffication.

 

Due to the situation with the novel coronavirus Beeline, Armenia provides to subscribers of mobile communication services an opportunity to enter a number of government sites and socially valued online resources without Internet tariffication.

Prepaid subscribers can use mentioned websites for free only with positive balance.

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My Beeline Armenia

My Beeline Armenia

  • With My Beeline Armenia application you can:
  • -Check your phone balance and package usage
  • -Get instant online support
  • -Top-up your and relative's balance
  • -Choose Tariff Plan
  • -Activate various Beeline services

BeeMoney

BeeMoney

Via electronic wallet you can:
-Make payments
-Transfer money
-Pay for various services at once
-View transaction history
-Set up recurring payments and etc.

News

 

 

Useful information

    How to use Beeline Armenia services from home?

     

    You can use Beeline Armenia services via its online applications My Beeline Armenia and BeeMoney

     

    My Beeline Armenia

  • With My Beeline Armenia application you can:
  • -Check your phone balance and package usage
  • -Get instant online support
  • -Top-up yours and relative's balance
  • -Choose Tariff Plan
  • -Activate various Beeline services
  •  

    BeeMoney

    Via electronic wallet you can:
    -Make payments
    -Transfer money
    -Pay for various services at once
    -View transaction history
    -Set up recurring payments and etc.

     

    How to contact us?

     

    Taking into consideration the current situation, Beeline closed its sales and service offices, the office on Azatutyan 24/1 will be closed too from March 25. In case of any issues you can contact as with several other channels:

     

    Social Media

    You can find Beeline Armenia official page on Facebook and Instagram .

     

    Call Center

    You can connect with our Contact center specialists by calling 0611

     

    Online chat

    In case of questions you can contact our specialists via online chat on www.beeline.am website or in My Beeline Armenia application using in-app consultant feature.

     

    Useful numbers

     

    You will be in contact with your relatives and friends in Armenia via Beeline Armenia

     

    RA Ministry of Health hotline

    Contact RA Ministry of Health via 8003, 010550601 or 060838300 free numbers

     

    Emergency Services

    • 101 – Fire rescue.
    • 102 – Police.
    • 103 – Ambulance
    • 104 – Gas emergency service
    • 112 – Emergency telephone number. All calls to emergency numbers are free of charge.

    Additional information

    All outgoing calls to our Contact center will be calculated as international calls to Armenia.

     

    Payments

     

    For postpaid subscribers

    All postpaid subscribers payments, as well as all COMBO packages payments are postponed for a month.

     

    For prepaid subscribers

    All prepaid subscribers may continue to use Beeline services via My Beeline Armenia application, BeeMoney electronic wallet or https://beeline.am/hy/payment/ website. Besides you can make payments also through terminals.

     

    Special terms for our services

     

    By caring for our customers, we made our services more accessible and convenient։

     

    Trusted payments

    Till April 20, 2020 the amount provided within the service will be doubled. More details here

     

    Roaming

    In March 17, 2020, all our subscribers who currently are in Europe, Georgia, Russia, China, the USA, Canada, Egypt, Israel and in other countries were provided with 500 MB for 15 days. The internet and outgoing call tariffs are reduced for our subscribers who are currently in Europe, China, USA, Canada, Egypt, Israel and several other countries until March 31 2020. The detailed information here

     

    BeeTV

    ALL BeeTV subscribers have access to all TV channels, 150 free movies and cartoons until March 31. Details: here

     

Self-isolation

 

 

How to avoid coronavirus ?

Follow the rules, be safe!
- Stay home: make purchases online or order via phone
-Self-isolate from family members : separate your stuff and frequently wash items of common usage
- Wash your hands regularly with soap and warm water

Other digital plaftorms

For the population security RA government strongly suggests to use digital services